As announced earlier, the following products will reach End of Life for spare parts, service and repair in 2021:
End of March 2021 Alternatively we recommend:
Only the A-Version
End of October 2021 Alternatively we recommend:
End of May 2020 We recommend:
End of June 2020 Alternatively we recommend:
End of July 2020 Alternatively we recommend:
End of August 2020 Alternatively we recommend:
End of September 2020 Alternatively we recommend:
End of December 2020 Alternatively we recommend:
Please note that EXPLORER 300 & 500 have now reach EOL and is therefore now close for Service and Spare Part.
Due to Annual Inventory Count at the Pandrup and Concord facilities please note that shipping of eShop orders will be set on hold in following period.
For Spare Parts delivered from Pandrup in Denmark from:
Friday, October 04, 10:00 DK time through Wednesday October 9, 2019.
For Spare Parts delivered from Concord in USA from:
Friday, September 27, 01:00 AM PST through Friday October 4, 2019.
The above mentioned will be applicable for all Sales, Spare Parts, Advance Replacement and Repairs shipments. In addition smaller delays will occur on repair units.
In this period you can still use the eShop and place orders, but you will not receive the order confirmation before we have activate the automatic system again.
Should a high emergency situation arise for Spare Parts in this period, please contact one of our TSP Partners to see if they can help. You can find the nearest TSP Partner in SYNC/Support/Support Info/Where to Get Service & or send a mail to Gunvor Jensen gunvor.jensen@cobham.com in Denmark or Sharon Post Sharon.post@cobham.com in Concord USA and we will do what we can to help solving the problem.
We apologize for any inconvenience this may cause.
From October 10, all processes will be back to normal business in Pandrup DENMARK
From October 7, all processes will be back to normal business in Concord USA
Please be informed that due to the EOL date for the EXPLORER 300 -500 will be reach 30 September 2019.
We will from today offer you 50% in discount for Spare Parts only available for the EXP 300-500 products.
On first come first served basis.
If you have any questions due not hesitate to contact gunvor.jensen@cobham.com
Ultimo April 2019:
Ultimo July 2019:
Ultimo December 2019:
Due to the upcoming festive season, Cobham SATCOM in Pandrup, Denmark will be closed 22 – 26 December and 29 December 2018 – 1 January 2019.
As always, you can place Spare Part orders in the eShop 24/7/365.
For orders delivered out of Pandrup:
Cobham SATCOM in Concord, US, will be closed for the holidays from 22 – 26 December as well as 1 January 2019
For orders delivered out of Concord:
Should you have any question regarding eShop orders, please contact Gunvor Jensen at Gunvor.jensen@cobham.com
Happy holidays everyone! Thank you for your business and support in 2018 and looking forward to a happy and prosperous 2019.
End of life for Spare Parts, Service and Repair will reach following products:
Ultimo April:
Ultimo August:
Ultimo December:
Please be informed that the Sea Tel Costal 24 has reach the EOL date for Support, Spares & Repair on 30 October 2017.
Concerning earlier information about Repair of the mini-C 3026:
We will continue the repair service for the mini-C 3026 antenna, to the extent possible which at the moment are estimate to be ultimo November depending on how many repairs we receive. It could be earlier.
End Of Life 30 September:
Spare Parts specific to the above products will soon be obsoleted in the eShop. We offer a special 50% discount on these parts on a first come first served basis, until then.
Concerning Repair of the Mini C 3026:
We will continue the repair service for the Mini C 3026 antenna, to the extent possible which at the moment are estimate to be until end of March.
We have 400 Cables for the VHF2048 handset left in stock S-500998
Special offer Net. price 20 USD each.
Please place your order here in the eShop.
December 2016:
31 March 2017:
30 April 2017:
30 June:
30 September 2017:
30 October 2017:
Ultimo April:
Ultimo June:
Ultimo September:
Spare Parts specific to the above products is available in eShop. We offer a special 50% discount on these parts on a first come first served basis, until EOL dates are reached.
Concerning Repair of the Mini C 3026:
We will continue the repair service for the Mini C 3026 antenna, to the extent possible.
Please note that S-406006A-00500 is no longer available to purchase via the eShop.
The replacement unit is the NEW SAILOR S-406018A-00500.
Because of pending national approvals the SAILOR 6006 message terminal will only be available for these countries and you will therefore need to order via OHC.
Dear valued Partner,
As part of the continuous development of our Partner Portal, Cobham SYNC, we are pleased to announce that we have, today, launched an integrated Spare Parts Catalogue on the platform.
Within the next couple of weeks, we will also expand the functionalities to enable the purchasing of Spare Parts directly from Cobham SYNC, meaning that you will no longer require separate credentials. We will be carrying over the different features from the former Spare Parts eShop to the new one, while at the same time improving the navigation and search feature.
We will inform you of the precise date of the launch of the new Spare Parts eShop in the very near future.
If you would like an introduction to the new eShop, we are happy to invite you for our webinars. Please write to satcom.sync.enquiry@cobham.com if you are interested so we can send you more information about the introductory webinars.
For further information please do not hesitate to contact Gunvor Bach Jensen at gunvor.jensen@cobham.com.